Service and Consultancy

1/10/2025

Professional service and technical support

Our cooperation with partners does not end with the sale of our technology.

We regularly test all of the products in our service centre in the Brno Technology Park. This allows us to quickly solve technical challenges and provide the results directly to the manufacturers. This provides professional technical support and valuable know-how.

Technical support for our clients

The SOLSOL Partner Program provides comprehensive technical support for all of our corporate customers. We help with the installation, operation, and optimization of photovoltaic systems.

📅 Mon - Fri from 8:00 to 16:30
📞 +420 910 920 919
📧 podpora@solsol.cz

Our services are intended for corporate partners. We recommend that PV plant end owners contact their installation company.

For service and technical questions, please contact us through our ticket system to enable us to process your request as quickly and efficiently as possible.

Contact Support

We offer:

✔ Technical advice and support for our partners
✔ Diagnostics & technical problem solving
✔ Possibility of a service visit directly to your installation site (see the Service Price List)
✔ Warranty and post-warranty repairs for distributed products
✔ Fast and transparent handling of warranty claims

Warranty claims

We primarily deal with warranties for Growatt products, but we also handle other brands that we distribute.
Our service and consultancy are intended primarily for the direct customers of SOLSOL — they do not concern PV systems end owners.

More about warranty claims

Do you have a technical question?

Contact Support

Do you want to verify the SOLSOL distribution origin of your product?

Serial Number Verification

Training and Education

We regularly organize training courses for our customers. These are focused on the installation and management of photovoltaic systems. They provide the latest knowledge, first-hand from our experts and from representatives of global technology manufacturers.

View current trainings