Service and warranty claims for Growatt

💡 Important:

➡️ This procedure is mandatory for all Growatt devices that are under the manufacturer's warranty.

1. Contact SOLSOL technical support

📞 Telephone support:
✅ +420 910 920 919
📩For service and technical questions, please contact us via our ticket system, which will help us handle your request as quickly and efficiently as possible.
🛠 Link to SOLSOL Help Centre:
🔗 SOLSOL Help Desk
📌 A SOLSOL technician will perform remote diagnostics and suggest possible solutions.

2. Send goods for a warranty claim

📩 Send the completed documents to the following e-mail address:
📌 podpora@solsol.cz
📄 Fill out the SOLSOL Warranty Claim form in detail and attach it to the goods:
🔗SOLSOL Warranty Protocol

📌 Do not forget to include:

✅ Address for delivery of the new device
✅ Contact information (e-mail, phone)
📌 This procedure will speed up the processing of the warranty claim.